Frame-io release notes
Frame-io release notes

Introducing Transfer v1.1


New Feature



Today we released Transfer 1.1. This update improves project and folder navigation with better search functionality. You can also create and delete public and private folders, along with assets, directly from within Transfer, so you don’t have to jump between windows. We’ve also increased the number of concurrent downloads to 16 so you can better maximize your bandwidth on higher capacity networks. This update also lets you resize the Transfer window and includes small bug fixes and UI improvements.

Open the Transfer app to update or download Transfer at

  • Added a search feature within the file navigator
  • Added a contextual menu to the file navigator to enable users to create and delete public and private folders, delete assets, reveal an asset, folder, or project in, and add new folders to the root directory or within subfolders
  • Enable the app window to be resized by dragging the corner or right edge of the window
  • Improve the upload progress UI for individual asset rows and add a ‘Date Uploaded’ column
  • Increase the number of download concurrencies to substantially increase bandwidth saturation on higher capacity networks
  • Show the upload destination name in the Mac OS file navigator address bar
  • Update the transfer log file text formatting to increasing readability
  • Other minor bug fixes and UI improvements

Introducing v3.7 🚀


New Feature



We’re always excited to announce new product releases, and v3.7 is here to give you more of what you’ve been asking for: speed, security, and precision. This powerful new set of features is designed to make your workflow faster and more flexible—no matter where you’re working. Transfer


In v3.6, we debuted a Beta of Transfer to give you the high-speed download capabilities you needed. Today, we're launching the full version, with more customizable control over how you move your creative assets.

  • Upload and download large files, entire folders—or entire projects—effortlessly, with a single click.
  • Multi-select assets to download from a Project,
  • Prioritize your job transfer order with a click and drag
  • Desktop Notifications alert you when a transfer has been completed or interrupted
  • Configure overwrite behavior to handle duplicate files
  • Use xxHash checksums to ensure the accuracy of your transfer.
  • Download assets via Transfer without having to log in when Public Links are enabled
  • Configure upload and download rates using Bandwith Allocation settings

Secure Sharing

Secure sharing has gotten even more secure—and easier to manage. Enterprise Admin Controls let Account Owners and Administrators set up safeguards to protect your content and control viewing, downloading, and sharing permissions. These new features let you customize security settings for a wide range of workflows and users across your organization.

Internal Watermark ID*


Watermark ID, our real-time secure streaming service, has new and enhanced features. Admins now have the ability to set internal watermarking configurations and manage watermark templates on a per-team basis to prevent unauthorized users from capturing or distributing unwatermarked assets. You can also select which roles in your account can view, share, or download unwatermarked assets.

Watermark ID Template Modification

Template Modification.png Because sometimes watermarks can get in the way of what you need to see, it’s now possible for Share Link creators to adjust the position, text color, and opacity of a Watermark ID template. It’s the best of both worlds: your content stays secure while viewers can evaluate a video without critical visual elements being obstructed.

High Dynamic Range (HDR) and iOS

Our new iOS features optimize your mobile experience with improved responsiveness and increased precision to make navigating through your projects and leaving feedback easier—from wherever you are.

HDR on for iOS

HDR.png In the way that we’ve moved from Standard to High Definition television, HDR is becoming the new delivery standard, offering a wider range of image contrast, color, and clarity. And our new support for HDR Playback is as seamless as you’d expect. now gives you a more vibrant and lifelike review experience on all HDR-compatible iOS devices, enabling more accurate color matching and grading capabilities—perfect for when you're on the move.

Upload your PQ files in 2020 or P3 colorspace in any codec you’d like and will create a 4K HEVC proxy that will playback on supported iOS devices. will also tone map to SDR formats in legacy iOS devices. You can also AirPlay to any HDR 10-compatible display for an even larger and higher quality viewing experience, so you can enjoy HDR wherever you are.

iOS Player Controls

Player Controls.png
  • Double-tap the right or left side of the Player Page to jump forward or backward by custom time intervals
  • Preview thumbnails of your clip when you drag the playhead in the Player Page
  • Move or copy content across Projects while retaining folder structure
  • Include or omit comments when moving content across Projects
  • Improved responsiveness when navigating through an asset
  • Various other bug fixes and improvements

Final Cut Pro X Workflow Extension

FCPX.png One of our most powerful (and most loved) integrations is in Final Cut Pro X. And with v3.7 and Apple’s latest release of Final Cut 10.4.9, there are new features to make workflows—especially for distributed teams—even more powerful and flexible.

  • Drag media directly to your Timeline or Event Browser from the Frame.ioWorkflow Extension
  • Directly import Proxies into your Final Cut Pro X library
  • Choose to download Original, Highest Resolution Proxy, or Lowest Resolution Proxy on import
  • Import metadata for Asset ID, Folder ID, Project ID, and File URL directly into the Final Cut Pro X Metadata panel
  • Various other bug fixes and improvements

As always, feel free to hit us up with your questions, comments, or suggestions so we can keep making even better for you.

Learn more about this release here.

*Available on Enterprise Plans

Introducing v3.6 🔥





We’re always happy to announce new features in But especially now, with more people working remotely, speed and security are even more important. That’s why we’re excited to introduce v3.6, with new features to power your workflow so you can focus on the work itself. Transfer (Beta)

PK - Transfers.png

When it comes to moving files, speed matters, we’ve been hard at work on a new app for both Mac and Windows called Transfer. We originally slated Transfer to release later this year, but as a response to the profound shift in the way we’re working—and the tools we know you’ll need to make that shift easier—we’re releasing it as a beta now.

  • Download large files and sophisticated folder structures—or even entire projects—with one click
  • Monitor active downloads and drag and drop to reprioritize their order
  • Use EDL or XML to download specific files to accelerate the process of relinking to original camera files for final conforms, color grading, or sharing assets for VFX
  • If you lose your connection during a download, Transfer pauses and then automatically resumes as soon as you reconnect

Login-only Access*

PK - Invite Only.png

Enterprise users can now protect Presentation and Review Links with Login-only access, which means that no one outside of your account can access your links. Your recipients will see a list of everything you’ve shared with them in the new Inbox, which gives you a clean and focused view that’s especially useful for busy clients or executives.

Watermark ID*

PK - Watermark (1).png

When any viewer presses “Play,” completes a realtime, on-demand transcode of your video with their personal identifying information burned into each frame. A two-hour video starts playing back in less than two seconds.

  • Admins can save customized templates for your entire organization
  • Set up text blocks with options for name, date, location, email and IP addresses
  • Use text styling controls to set the look and add behaviors like scrolling

iOS Offline Mode

PK - Offline.png

No internet connection? No problem. We’ve introduced “Offline Mode” for our iOS apps so you really can work from anywhere.

  • Tap any asset and select “Make available offline” from menu options
  • Offline files will be available in the new Downloads tab for reviewing and commenting
  • Comments and annotations are automatically synced when you reconnect to the internet

Folder Sharing

PK - Folder Sharing (1).png

Easily share and organize your assets across your team or your projects.

  • Select multiple assets and folders to share with a single Review link
  • Any changes you make to them in are dynamically updated in your Review Link

Smarter Notifications

Notifications are now a lot more manageable.

  • Smart notifications grouping to consolidate similar notifications
  • Filter notifications by “Read” or “Unread”
  • See comment previews
  • Scrub asset thumbnails in notification previews

Additional Updates

  • Background rendering in the After Effects Integration for
  • Disable comments in Review Links
  • Bulk Actions on iOS
  • Move-to and Copy-to options to organize assets across projects
  • See all Presentations Links you’ve shared and access link settings from the Project Page
  • View folder sizes in list view

As always, feel free to hit us up with your questions, comments, or suggestions so we can keep making even better for you.

Learn more about this release here.

*Available on Enterprise Plans for iPad is here 🎉


New Feature



The wait is finally over.

If you’ve used our iPhone app, you know that it’s great for keeping up with what’s happening on the set or in the edit suite when you’re on the move. Whether you need to review the most recent work-in-progress or give approvals, you can stay totally looped in from anywhere.

But for those times when you need to make more critical decisions, bigger really is better. Whether you’re watching dailies, evaluating VFX shots, or you just want to get a better sense of composition and color, not only does for iPad make your mobile experience more flexible, it’s another step toward giving you the ability to view color-accurate footage in the field by leveraging Apple’s high quality iPad displays.

iPad also does more than just enhancing the mobile experience with It works as a complement to your desktop environment by increasing its functionality in truly powerful ways.

Divide and conquer

Split view lets you keep in view on one side of the screen while using apps like Final Draft or Slack or FaceTime on the other. You can view scripts, chat with your team, or have face-to-face discussions—and so much more.

Detailed annotations

Apple Pencil lets you leave even more detailed drawings and annotations on your work. Fine-tune stills or moving images, create illustrations, or work in Photoshop and import your assets to

Using the Apple Pencil makes it extra simple to edit scripts or to leave notes, just as if you’re writing on paper.

We know that our customers find lots of creative ways to use, and we look forward to hearing how you’re using it on iPad. As always, hit us up with your comments and feedback.

Learn more about the app suite here.

Introducing v3.5 🔥🔥





More secure, more precise, and more flexible.

Over the past 2 years we’ve made security a top priority and this release is no different. We’re introducing a completely secure way to share content, enabling you to use for even your most sensitive pre-release content. We’ve also added range-based comments, a completely new iOS app, and a robust search and filter experience that rivals what you’d find in some expensive asset management systems. Read on for more.

Advanced search

Advanced Search & Filter (1).png

  • Easily find a single asset or project and navigate to it through millions of assets.
  • Combine multiple filters—like date, file type, and uploader—to get the right element quickly.
  • Leverage for evergreen workflows that exist outside of the context of WIP projects.

New player controls

  • Go from the comment composer to fullscreen mode (or back to the player controls) without taking your fingers off the keyboard using tab and shift+tab.
  • Fine-grained playback speeds (1x, 1.25x, 1.5x, and 1.75x) can be set for accelerated viewing.
  • Accelerate or decelerate from your default speed to 2x, 4x, and 8x using the JKL keys.

Range-based comments and precision scrubbing

Range-based Comments.png
  • Give feedback accurately across scenes or sequences, eliminating confusion and ambiguity.
  • When you start typing a comment, drag the handle that appears to select a range.
  • Hold down the R key to create a range, and set the range to loop by turning on looping.
  • Hold down Shift to control the precision of your scrubbing.

Secure sharing (in beta for enterprise accounts only)

  • Login-only sharing ensures that only approved users from your account can access Review and Presentation links.
  • Account-level controls allow admins to enforce this authorization configuration on all share links across the account.
  • A new Reviewer role gives users get a clean view of files shared with them internally, without all the clutter of projects and other work-in-progress.
  • The new Inbox keeps all review invitations in one secure location.

iOS 2.0

iOS 2.0.png
  • Updated design across the iOS app.
  • Precision scrubbing is now available on the player page with the timecode always in view.
  • Haptic feedback when passing frame boundaries in precision scrubbing.
  • Addition of Viewed status, a new File Information tab, and team-only commenting.
  • New Share flow better mimics the web app by keeping all your review links in one place.

App marketplace site

  • A centralized site to help you link to over a thousand apps that let you customize your workflow through
  • Explore the App Marketplace here.

Adobe Extension 2.4.0

  • Addition of range-based comment functionality.
  • Download or import lightweight proxy files and use them for an offline cut. Select one or more files to import and choose a resolution. Note: all proxy files inherit the source timecode of the original uploaded videos.

We take your feedback to heart and, as always, remain committed to making your day-to-day life better by making it easier for you to be more efficient and, above all, more creative.

Sign in to explore v3.5 today.

Adobe Premiere Pro Panel Updates





Our panel for Adobe Premiere Pro just got a whole lot of love 💖

If your panel hasn’t automatically updated, you’ll need to go to the panel page on the Adobe Exchange site and manually download the update.

What's new:

  • Status Labels available to select Approved, In Progress, or Needs Review.
  • Comment and reply activity (creating, updating, deleting, liking, or marking as complete) now updates in realtime.
  • Project updates in realtime when other project members create, update, move or delete a file, folder, or version stack.
  • Edit your render output file name in the upload settings before rendering and uploading the active sequence.
  • Comment counter on the file thumb.
  • The project selector ensures the current project is always in view, so you don't have to scroll to search for it.
  • Share links have been updated to use a new, shortened URL.
  • Navigate to other projects while Media Encoder is rendering in the background without interrupting the upload process.

What we fixed:

  • Some comments did not show the commenter’s name and avatar.
  • Folder item count displayed incorrect value.
  • Collaborators could not upload files larger than 5GB.
  • Version Stacks displayed the wrong uploaded date in list view
  • Importing a file from failed if the filename contained special characters
  • When uploading sequences the extension occasionally kept on opening a timeline in Premiere
  • Comment "Sort by" button showed an incorrect sorting method
  • Selecting "Open in Browser" option on a Version Stack opened an invalid player page in the web app
  • Quicklook for audio was not working
  • Extension didn't load for Adobe CC 2017 (and earlier)
  • Comments were duplicating on submit
  • Over 30 bug fixes and improvements for a smoother experience

Requesting access to a project





Project permissions just got a little polish 💅🏼

Requesting access: If you follow a link to a project that you aren't yet authorized to view, you can now request access from the project owner.

Granting access: You'll be notified by email and web app notification when anyone requests access to your project.

New review links tab and review page creation experience





New review links tab. A rebuilt review links tab removes a number of bugs that were occurring in the old view and gives you easy access to grab the link for a review page. In the near future we'll be adding presentations to this list so you can have visibility into all of the external URLs you've shared from a project.

New review page creation modal. A new review link modal for faster creation and management of review links. If you select items prior to clicking share, we now take you straight to the share modal to save you time.

Improved image rendering





Here is another phase of performance improvements, this time around speeding up and smoothing out image rendering on 💨


Remember this? There used to be a flashing effect while rendering images on the web, especially high resolution files.


After ✨

Image rendering is a lot more performant now. There is no longer janky flashing when loading images, resulting in a better image review process for you and your team.



Sticky timecode options on video player





On the video player, you can select the following time formats: standard, timecode, or frames.

In this update will remember your last selected timecode option. This way, each time you view a new video you do not need to open the timecode dropdown and pick your desired format from the list.

Your timecode options will apply across the player page and the review page.

We hope this makes your daily use with easier and more convenient.

Image 2019-05-21 at 11.44.42 AM.png